Our team are experts in designing websites for all types of organisations and market sectors, however we are market specialists in government websites and all of our processes are geared towards delivering customer centred solutions for local government.
Our design approach
Digital transformation in local government is now a necessity. Local authorities are looking for ways to save costs and reduce contact into their centres. We support this through, carefully crafted designs that help organisations be able to effectively deliver their services online and create the option for digital self-service where possible.
We work with local authorities to figure out what the priorities are in their communities, this helps us create a hierarchical approach to surface the information their users need, when they need to access it.
We've helped some of the biggest local authorities in the U.K. including Birmingham City Council (who have won numerous web design awards since we redesigned their website) and Manchester City Council, to smaller ones including Oldham, as well as some of the smallest indigenous councils in Australia. Showing we can design experiences for a variety of different types of community needs.
Unsurpassed in its design and functionality, our new look site has become the benchmark of local government websites – making ease of use the main priority for our users in an era when the internet is gearing increasingly towards tablets and smart phones.
Nigel Murphy, Councillor, Manchester City Council